license Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/license/ FLUX:: Immersive Wed, 19 Nov 2025 14:29:18 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://www.flux.audio/wp-content/uploads/2017/08/132.png license Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/license/ 32 32 164167279 macOS – Authorization error in macOS – License Verification Error License missing its DBInfo https://www.flux.audio/knowledge-base/macos-authorization-error-in-macos-license-verification-error-license-missing-its-dbinfo/ Tue, 08 Dec 2020 14:23:10 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=16001 After a Time Machine file restores in macOS you may encounter this activation error, even if the license is properly activated in the iLok License Manager software. How to fix this: You MUST first be logged in as a user with administrator access, (if you only have one user/login on your Mac, then your account […]

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]]> After a Time Machine file restores in macOS you may encounter this activation error, even if the license is properly activated in the iLok License Manager software.

How to fix this:

You MUST first be logged in as a user with administrator access, (if you only have one user/login on your Mac, then your account will have administrator access).

Open a macOS terminal:

/Applications/Utilities/Terminal.app

then copy this command into the command line and press Return:

sudo /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/Resources/licensed_unload.sh

You will now be prompted to enter your macOS current user session.

This should activate your product license properly and fix the problem.

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]]> 16001 License Activation (FLUX:: Online Store) https://www.flux.audio/knowledge-base/license-activation-flux-online-store/ Tue, 08 Dec 2020 09:59:20 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15931 If you have purchased your software in the FLUX:: online store, no license activation codes, serial numbers, or manual activation procedures are required, everything is handled automatically. When the transaction is finalized and the payment received in full, a confirmation email is sent to your email address and your license is automatically sent to your […]

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]]> If you have purchased your software in the FLUX:: online store, no license activation codes, serial numbers, or manual activation procedures are required, everything is handled automatically.

When the transaction is finalized and the payment received in full, a confirmation email is sent to your email address and your license is automatically sent to your iLok user account and will then become available in your iLok License Manager.

Activate an iLok License

All Flux:: licenses allow two locations to be activated simultaneously, and support all generations iLok USB keys, as well as activation direct to a computer workstation (iLok Machine Activation). iLok Cloud is not supported.

An iLok license can be activated in the iLok license manager simply by drag and drop of the license, to the iLok USB key, or the computer, in the iLok license manager.

How to use the iLok license manager to activate your licenses

Please verify that the most recent version of the iLok License Manager is installed.

Download and install iLok License Manager

Activate a license to an iLok USB key (all generations)

Drag and drop the license from the “Available” tab in the iLok license manager to the desired iLok USB key name in the location list located to the left in the iLok license manager.


Another way to activate a license is to right-click the license in the iLok license manager and select activate, now you need to select the location for the activation.

“Successful Activation” will appear if there are no errors during the process, and the selected license is now activated on the physical iLok.

Activate a license to a computer workstation (iLok Machine Activation)

Drag and drop the license from the “Available” tab in the iLok license manager to the name of the active actual computer in the location list located to the left in the iLok license manager.

Another way to activate a license is to right-click the license in the iLok license manager and select activate, now you need to select the location for the activation.

“Successful Activation” will appear if there are no errors during the process, and the selected license is now activated on the computer workstation.

If you have purchased your software from a dealer and received a License Activation Code, follow the instructions in this article.

How to redeem a License Activation Code

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]]> 15931 How to redeem a License Activation Code https://www.flux.audio/knowledge-base/how-to-redeem-a-license-activation-code/ Mon, 07 Dec 2020 11:14:54 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15921 Troubleshooting

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]]>
  • First you need to login to your FLUX:: account. If you don’t have a FLUX:: account create an account here.
    • Redeem the license activation code in the license code section in your FLUX:: account. In order to do this your FLUX:: account must be linked to your iLok account.
    • If your FLUX:: account is not linked to your iLok account, link your account in the iLok section in your FLUX:: account.
    • Activate your new product license in the iLok license manager. Please verify that the most recent version of the iLok License Manager is installed.
  • Download and install your new software using the FLUX:: Center download and installation manager


    For detailed instructions, please read more here:

  • First, you need an active email address and a FLUX:: Online Shop account.
    If you don’t have a FLUX:: account, create an account here. When your account is created, you will receive an email with an activation link. Please locate this email in your inbox, or in the worst case in your spam folder, and click the activation link to activate your account.

  • Next, you need an iLok user account (no iLok USB key is required)
    When your account is activated and you are logged in to the account, you can link your iLok account with your Flux:: account, to do this go to the iLok section in your account. What is an iLok Account?

  • Redeem the license activation code
    To redeem your license activation code to your linked iLok account, log in to your Flux:: account and go to the License code section in your account. When the license activation code is redeemed, please allow up to 15 minutes for the license to arrive in your iLok license manager.

  • Activate an iLok License
    All Flux:: licenses allow two simultaneous activations, and support all generations iLok USB keys as well as activation direct to a computer workstation. An iLok license can be activated in the iLok license manager simply by drag and drop of the license, to the iLok USB key, or the computer, in the iLok license manager.

    Please verify that the most recent version of the iLok License Manager is installed!

    How to use the iLok license manager to activate your licenses

    Download and install iLok License Manager

    • Activate a license to an iLok USB key
      Drag and drop the license from the “Available” tab in the iLok license manager to the desired iLok USB key name in the location list located to the left in the iLok license manager.

      Another way to activate a license is to right-click the license in the iLok license manager and select activate, now you need to select the location for the activation.

      “Successful Activation” will appear if there are no errors during the process, and the selected license is now activated on the physical iLok.

    • Activate a license to a computer workstation (iLok Machine Activation)
      Drag and drop the license from the “Available” tab in the iLok license manager to the name of the active actual computer in the location list located to the left in the iLok license manager.

      Another way to activate a license is to right-click the license in the iLok license manager and select activate, now you need to select the location for the activation.

      “Successful Activation” will appear if there are no errors during the process, and the selected license is now activated on the computer workstation.

  • Download and Installation

    To install your software the FLUX:: Center download and installation manager is required.

    Download and install Flux:: Center

    How to Download and Install the software using Flux:: Center


    • Troubleshooting

    • I can’t find the license code for the activation of my software?
      If you have an iLok account, log in to your account on www.ilok.com and check if your license may have been sent directly to your account. Should you not find any license in your account, please contact your dealer and verify to which email address the license activation code was sent.

    • I have completed the activation but not received any license on my iLok account?
      Please allow up to 30 minutes from completing the activation. If you do not receive an email with the activation information please check your spam-filter/folder, in addition, please make sure emails from the domain flux.audio is allowed.

    The post How to redeem a License Activation Code appeared first on FLUX:: Immersive.

    ]]>     15921     iLok Authorization – Activate an iLok License https://www.flux.audio/knowledge-base/ilok-authorization/ Mon, 07 Dec 2020 11:08:40 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15917 All FLUX:: and Lexicon licenses allow two simultaneous activations, and support iLok USB keys (2nd generation and latest) as well as activation direct to a computer workstation (iLok Machine Activation). An iLok license can be activated in the iLok license manager simply by drag and drop of the license, to the iLok USB key, or […]

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    ]]>     All FLUX:: and Lexicon licenses allow two simultaneous activations, and support iLok USB keys (2nd generation and latest) as well as activation direct to a computer workstation (iLok Machine Activation).

    An iLok license can be activated in the iLok license manager simply by drag and drop of the license, to the iLok USB key, or the computer, in the iLok license manager.

    How to use the iLok license manager to activate your licenses

    Please verify that the most recent version of the iLok License Manager is installed.

    Download and install iLok License Manager

    • Activate a license to an iLok USB key (2nd generation and latest) Drag and drop the license from the “Available” tab in the iLok license manager to the desired iLok USB key name in the location list located to the left in the iLok license manager.

      Another way to activate a license is to right-click the license in the iLok license manager and select activate, now you need to select the location for the activation.

      “Successful Activation” will appear if there are no errors during the process, and the selected license is now activated on the physical iLok.
    • Activate a license to a computer workstation (iLok Machine Activation)

      Drag and drop the license from the “Available” tab in the iLok license manager to the name of the active actual computer in the location list located to the left in the iLok license manager.

      Another way to activate a license is to right-click the license in the iLok license manager and select activate, now you need to select the location for the activation.

      “Successful Activation” will appear if there are no errors during the process, and the selected license is now activated on the computer workstation.

    If you have purchased your software from a dealer and received a License Activation Code, follow the instructions in this article.

    How to redeem a License Activation Code

    The post iLok Authorization – Activate an iLok License appeared first on FLUX:: Immersive.

    ]]>     15917     What is an iLok account? https://www.flux.audio/knowledge-base/what-is-an-ilok-account/ Mon, 07 Dec 2020 11:05:59 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15915 iLok is a license management system, using a separate software that manages authorizations, called the iLok License Manager. Using the iLok license system allows you to either authorize your computer workstation with your license or, you can also carry your software licenses on a physical iLok USB dongle so you can use your license freely […]

    The post What is an iLok account? appeared first on FLUX:: Immersive.

    ]]>     iLok is a license management system, using a separate software that manages authorizations, called the iLok License Manager.

    Using the iLok license system allows you to either authorize your computer workstation with your license or, you can also carry your software licenses on a physical iLok USB dongle so you can use your license freely between a studio, your home, and any other location where you may have a need for your Flux:: licenses.

    An iLok account is required for using the FLUX:: system and can be created for free on the iLok.com website.

    To administer your software licenses download the free iLok License Manager software from the iLok.com website.

    Please note that FLUX:: Center can NOT BE USED for administering iLok licenses, only for download and installation of FLUX:: software. All iLok license administration is done in the iLok License Manager.

    The post What is an iLok account? appeared first on FLUX:: Immersive.

    ]]>     15915     Request a Trial License for a product demo https://www.flux.audio/knowledge-base/request-a-trial-license-for-a-product-demo/ Mon, 07 Dec 2020 10:59:49 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15910 To request a trial license, you need to login to your FLUX:: user account. If you don’t have a FLUX:: user account, you need to create an account first. Request Trial License If you already have a previous trial license for a specific product, expired or not, on the iLok user account, it will not […]

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    ]]>     To request a trial license, you need to login to your FLUX:: user account. If you don’t have a FLUX:: user account, you need to create an account first.

    Request Trial License

    If you already have a previous trial license for a specific product, expired or not, on the iLok user account, it will not be possible to request a second trial license for the same product. To request a second trial period, please contact FLUX:: Helpdesk.

    After the trial license request is submitted, your license should normally be available in your iLok license manager after a couple of minutes, unfortunately sometimes the nature of internet and network may be in play, so please allow up to 30 minutes for the license to show up.

    The post Request a Trial License for a product demo appeared first on FLUX:: Immersive.

    ]]>     15910     I have completed my purchase but not received any license on my iLok account? https://www.flux.audio/knowledge-base/i-have-completed-my-purchase-but-not-received-any-license-on-my-ilok-account/ Mon, 07 Dec 2020 10:57:06 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15908 Your iLok license is deposited when the transaction is completed, normally your license should be available in your iLok license manager after a couple of minutes, unfortunately sometimes the nature of internet and network may be in play, so please allow up to 30 minutes for the license to show up. iLok License Manager – […]

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    ]]>     Your iLok license is deposited when the transaction is completed, normally your license should be available in your iLok license manager after a couple of minutes, unfortunately sometimes the nature of internet and network may be in play, so please allow up to 30 minutes for the license to show up.

    iLok License Manager – Quick Guide

    If you still have not received your license after 30 minutes, please check your order in the order history section in your FLUX:: user account and verify that the transaction is paid in full and completed.

    FLUX:: User Account Order History Section

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    ]]>     15908