ilok Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/ilok/ FLUX:: Immersive Wed, 19 Nov 2025 14:27:24 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://www.flux.audio/wp-content/uploads/2017/08/132.png ilok Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/ilok/ 32 32 164167279 macOS – Authorization error in macOS – License Verification Error License missing its DBInfo https://www.flux.audio/knowledge-base/macos-authorization-error-in-macos-license-verification-error-license-missing-its-dbinfo/ Tue, 08 Dec 2020 14:23:10 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=16001 After a Time Machine file restores in macOS you may encounter this activation error, even if the license is properly activated in the iLok License Manager software. How to fix this: You MUST first be logged in as a user with administrator access, (if you only have one user/login on your Mac, then your account […]

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]]> After a Time Machine file restores in macOS you may encounter this activation error, even if the license is properly activated in the iLok License Manager software.

How to fix this:

You MUST first be logged in as a user with administrator access, (if you only have one user/login on your Mac, then your account will have administrator access).

Open a macOS terminal:

/Applications/Utilities/Terminal.app

then copy this command into the command line and press Return:

sudo /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/Resources/licensed_unload.sh

You will now be prompted to enter your macOS current user session.

This should activate your product license properly and fix the problem.

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]]> 16001 License Activation (FLUX:: Online Store) https://www.flux.audio/knowledge-base/license-activation-flux-online-store/ Tue, 08 Dec 2020 09:59:20 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15931 If you have purchased your software in the FLUX:: online store, no license activation codes, serial numbers, or manual activation procedures are required, everything is handled automatically. When the transaction is finalized and the payment received in full, a confirmation email is sent to your email address and your license is automatically sent to your […]

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]]> If you have purchased your software in the FLUX:: online store, no license activation codes, serial numbers, or manual activation procedures are required, everything is handled automatically.

When the transaction is finalized and the payment received in full, a confirmation email is sent to your email address and your license is automatically sent to your iLok user account and will then become available in your iLok License Manager.

Activate an iLok License

All Flux:: licenses allow two locations to be activated simultaneously, and support all generations iLok USB keys, as well as activation direct to a computer workstation (iLok Machine Activation). iLok Cloud is not supported.

An iLok license can be activated in the iLok license manager simply by drag and drop of the license, to the iLok USB key, or the computer, in the iLok license manager.

How to use the iLok license manager to activate your licenses

Please verify that the most recent version of the iLok License Manager is installed.

Download and install iLok License Manager

Activate a license to an iLok USB key (all generations)

Drag and drop the license from the “Available” tab in the iLok license manager to the desired iLok USB key name in the location list located to the left in the iLok license manager.


Another way to activate a license is to right-click the license in the iLok license manager and select activate, now you need to select the location for the activation.

“Successful Activation” will appear if there are no errors during the process, and the selected license is now activated on the physical iLok.

Activate a license to a computer workstation (iLok Machine Activation)

Drag and drop the license from the “Available” tab in the iLok license manager to the name of the active actual computer in the location list located to the left in the iLok license manager.

Another way to activate a license is to right-click the license in the iLok license manager and select activate, now you need to select the location for the activation.

“Successful Activation” will appear if there are no errors during the process, and the selected license is now activated on the computer workstation.

If you have purchased your software from a dealer and received a License Activation Code, follow the instructions in this article.

How to redeem a License Activation Code

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]]> 15931 iLok Machine Activation Reset https://www.flux.audio/knowledge-base/ilok-machine-activation-reset/ Mon, 07 Dec 2020 11:10:45 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15919 If a FLUX:: iLok license activated to your computer, iLok Machine Authorization, is lost, due to hardware failure, re-installation of the operating system, or if you already have reported this to iLok, please contact us and include the following information: With this information we can reset the license by blocking the old location, so please […]

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]]> If a FLUX:: iLok license activated to your computer, iLok Machine Authorization, is lost, due to hardware failure, re-installation of the operating system, or if you already have reported this to iLok, please contact us and include the following information:

  • Your iLok user account ID
  • The old machine (Location) ID to deactivate as it appears in the iLok license manager. To find this, in the iLok license manager, under “All licenses” double click on the license to show details. you’ll find the actual activation locations, copy/paste the line that concerns the machine activation to disable.

With this information we can reset the license by blocking the old location, so please verify that you send us the right machine (Location) ID for the old computer as this action will block the machine and this action can’t be undone.

Submit a request

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]]> 15919 iLok Authorization – Activate an iLok License https://www.flux.audio/knowledge-base/ilok-authorization/ Mon, 07 Dec 2020 11:08:40 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15917 All FLUX:: and Lexicon licenses allow two simultaneous activations, and support iLok USB keys (2nd generation and latest) as well as activation direct to a computer workstation (iLok Machine Activation). An iLok license can be activated in the iLok license manager simply by drag and drop of the license, to the iLok USB key, or […]

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]]> All FLUX:: and Lexicon licenses allow two simultaneous activations, and support iLok USB keys (2nd generation and latest) as well as activation direct to a computer workstation (iLok Machine Activation).

An iLok license can be activated in the iLok license manager simply by drag and drop of the license, to the iLok USB key, or the computer, in the iLok license manager.

How to use the iLok license manager to activate your licenses

Please verify that the most recent version of the iLok License Manager is installed.

Download and install iLok License Manager

  • Activate a license to an iLok USB key (2nd generation and latest) Drag and drop the license from the “Available” tab in the iLok license manager to the desired iLok USB key name in the location list located to the left in the iLok license manager.

    Another way to activate a license is to right-click the license in the iLok license manager and select activate, now you need to select the location for the activation.

    “Successful Activation” will appear if there are no errors during the process, and the selected license is now activated on the physical iLok.
  • Activate a license to a computer workstation (iLok Machine Activation)

    Drag and drop the license from the “Available” tab in the iLok license manager to the name of the active actual computer in the location list located to the left in the iLok license manager.

    Another way to activate a license is to right-click the license in the iLok license manager and select activate, now you need to select the location for the activation.

    “Successful Activation” will appear if there are no errors during the process, and the selected license is now activated on the computer workstation.

If you have purchased your software from a dealer and received a License Activation Code, follow the instructions in this article.

How to redeem a License Activation Code

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]]> 15917 What is an iLok account? https://www.flux.audio/knowledge-base/what-is-an-ilok-account/ Mon, 07 Dec 2020 11:05:59 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15915 iLok is a license management system, using a separate software that manages authorizations, called the iLok License Manager. Using the iLok license system allows you to either authorize your computer workstation with your license or, you can also carry your software licenses on a physical iLok USB dongle so you can use your license freely […]

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]]> iLok is a license management system, using a separate software that manages authorizations, called the iLok License Manager.

Using the iLok license system allows you to either authorize your computer workstation with your license or, you can also carry your software licenses on a physical iLok USB dongle so you can use your license freely between a studio, your home, and any other location where you may have a need for your Flux:: licenses.

An iLok account is required for using the FLUX:: system and can be created for free on the iLok.com website.

To administer your software licenses download the free iLok License Manager software from the iLok.com website.

Please note that FLUX:: Center can NOT BE USED for administering iLok licenses, only for download and installation of FLUX:: software. All iLok license administration is done in the iLok License Manager.

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]]> 15915 I have completed my purchase but not received any license on my iLok account? https://www.flux.audio/knowledge-base/i-have-completed-my-purchase-but-not-received-any-license-on-my-ilok-account/ Mon, 07 Dec 2020 10:57:06 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15908 Your iLok license is deposited when the transaction is completed, normally your license should be available in your iLok license manager after a couple of minutes, unfortunately sometimes the nature of internet and network may be in play, so please allow up to 30 minutes for the license to show up. iLok License Manager – […]

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]]> Your iLok license is deposited when the transaction is completed, normally your license should be available in your iLok license manager after a couple of minutes, unfortunately sometimes the nature of internet and network may be in play, so please allow up to 30 minutes for the license to show up.

iLok License Manager – Quick Guide

If you still have not received your license after 30 minutes, please check your order in the order history section in your FLUX:: user account and verify that the transaction is paid in full and completed.

FLUX:: User Account Order History Section

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