The post How do I delete my FLUX:: user account? appeared first on FLUX:: Immersive.

1. Go to the FLUX:: user account password reset page
2. Enter your FLUX:: user account email address and click Reset.
3. If your email address is registered in our user database, an email with a link to reset your password will be sent to you within the next minutes after clicking reset.
4. Check your inbox for the password reset email, if you can’t find it, please check your spam folder as well.
5. Click on the Password Reset link in the email.
6. Enter a new password and click Reset.

The post How to reset your FLUX:: user account password appeared first on FLUX:: Immersive.

To find this email, please check your inbox again, as well as your spam folder, for an email sent by no-reply@flux.audio with the following subject Email address verification.

In the email there’s a verification link to confirm your email address, please click the verification link in the email, and your account will become enabled and you should then be able to login to your account.

It is not possible to login to your FLUX:: user account without the email address verification.

NOTE: If had an account prior to 2019 you need to create a new account in our new shop system (launched in 2019). If you bought your FLUX:: licenses prior to this, your licenses are, of course, still available in your iLok account. Thanks for your understanding!

The post Online store, shop account locked after registration (Login Error: Account is disabled) appeared first on FLUX:: Immersive.

A FLUX:: user account can be created in two ways:

Create a FLUX:: account using the registration form

User Account Registration Form

When the account is created, an email message with a verification link for the activation of the account is sent to the email address entered in the registration.

The account will not be activated and it will not work to login to the account if this link is not clicked.

When the account is verified and activated, an iLok account can be linked (recommended) in the iLok Section in My Account when logged in, creating an easy overview and administration of the Flux:: iLok licenses directly in the Flux:: account. Please verify that the iLok account is validated and active before you try linking it to the FLUX:: account, if the account is not active and validated it will not work to link it to the FLUX:: account.

FLUX:: Account – iLok Section

The post How to create a FLUX:: user account appeared first on FLUX:: Immersive.