verification Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/verification/ FLUX:: Immersive Wed, 24 May 2023 15:00:26 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://www.flux.audio/wp-content/uploads/2017/08/132.png verification Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/verification/ 32 32 164167279 macOS – Authorization error in macOS – License Verification Error License missing its DBInfo https://www.flux.audio/knowledge-base/macos-authorization-error-in-macos-license-verification-error-license-missing-its-dbinfo/ Tue, 08 Dec 2020 14:23:10 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=16001 After a Time Machine file restores in macOS you may encounter this activation error, even if the license is properly activated in the iLok License Manager software. How to fix this: You MUST first be logged in as a user with administrator access, (if you only have one user/login on your Mac, then your account […]

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After a Time Machine file restores in macOS you may encounter this activation error, even if the license is properly activated in the iLok License Manager software.

How to fix this:

You MUST first be logged in as a user with administrator access, (if you only have one user/login on your Mac, then your account will have administrator access).

Open a macOS terminal:

/Applications/Utilities/Terminal.app

then copy this command into the command line and press Return:

sudo /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/Resources/licensed_unload.sh

You will now be prompted to enter your macOS current user session.

This should activate your product license properly and fix the problem.

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Online store, shop account locked after registration (Login Error: Account is disabled) https://www.flux.audio/knowledge-base/online-store-shop-account-locked-after-registration-login-error-account-is-disabled/ Mon, 07 Dec 2020 10:17:33 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15887 If you can’t login to your FLUX:: account, or if you get a Login Error: Account is disabled when you try to login, please check that you account email is verified. When you register an account in the FLUX:: online shop, an email with an email-address verification link is sent to your email address. To […]

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If you can’t login to your FLUX:: account, or if you get a Login Error: Account is disabled when you try to login, please check that you account email is verified. When you register an account in the FLUX:: online shop, an email with an email-address verification link is sent to your email address.

To find this email, please check your inbox again, as well as your spam folder, for an email sent by no-reply@flux.audio with the following subject Email address verification.

In the email there’s a verification link to confirm your email address, please click the verification link in the email, and your account will become enabled and you should then be able to login to your account.

It is not possible to login to your FLUX:: user account without the email address verification.

NOTE: If had an account prior to 2019 you need to create a new account in our new shop system (launched in 2019). If you bought your FLUX:: licenses prior to this, your licenses are, of course, still available in your iLok account. Thanks for your understanding!

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