After the installation is ready, reboot Windows and then start Spat Revolution again, and everything should work as intended.

The post Windows – “import DLL netcdf.dll cannot be loaded” error on Spat Revolution startup (Windows only) appeared first on FLUX:: Immersive.

Please follow these steps to perform a plug-in re-scan:

• Open Preferences/Settings in the DAW software and locate the list of Folders and Paths where the DAW is scanning for VST plug-ins. Please consult the user manual of your DAW for the exact location of this setting.
  
• In the settings window, add the locations below as VST plugin file locations to scan:
  • Windows 64-Bit, VST 64-Bit:
    C:\Program Files\Vstplugins\Flux
  • Windows 64-Bit, VST 32-Bit:
    C:\Program Files (x86)\Vstplugins\Flux
  • Windows 32-Bit, VST 32-Bit:
    C:\Program Files\Vstplugins\Flux
  • Mac OS X:
    /Library/Audio/Plug-Ins/VST/Flux
    
• After adding these locations, consult the user manual to find out the procedure for a plug-in rescan in the DAW, and perform a re-scan.

Now the installed plugins should be available in the plugin list in the DAW.

The post VST plug-ins not listed in the DAW software appeared first on FLUX:: Immersive.

1 – On the online machine

• Open Flux:: Center preferences and click on ‘clear cache’ button

• Enable ‘Download Only Mode’ and set the OS and formats versions you need to download.

• Click ‘ok’ to go back to the main page and download the products

• When all the products have been downloaded, go back to the preferences page and click onto the ‘export cache’ button.

• Save the file (on an USB key for example, you’ll need to access the file from the offline machine in the next step)

2 – On the offline machine

• Open Flux:: Center (you’ll be prompted that Flux:: Center is running in offline mode), go the the preferences and click on ‘Import Cache’ button. Select the file saved in the previous step.

• You have the choice to merge the actual cache or to clear and replace it with the products from the imported file.

• Click ‘ok’ to go back to the main page, the products should be available.

• Install the products

The post How To download and install on an offline computer using FLUX:: Center appeared first on FLUX:: Immersive.

• Comodo firewall
• Makrolock Antivirus
• Panda Security
• Norton Online Backup
• F-Secure Internet Security
• Sentinel HASP License Manager
• “Browser Manager” (mngr.exe)
• “Babylon Toolbar” (browserprotect.exe)
• Anything from the company PerformerSoft LLC
• browsermngr.exe AND brwmngr.exe (part of something called “Browser Manager”)
• Sidekick Manager (sidemngr.exe; * PerformerSoft LLC product)
• BullGuard Anti-Virus

These applications can modify certain parameters in some Windows API functions in a way that is not 100% compatible with what is specified by Microsoft, and cause problems for other applications.

As a first step in resolving the problem, we recommend that you uninstall the above corresponding product(s), re-install your iLok licence manager software, and re-install all your Flux:: software.

If you experience unexpected authorization issues and none of the above-mentioned software is installed, please contact FLUX:: HelpDesk. Provide system information as well as information about if any other software similar to the above-mentioned software is installed and running on your computer.

The post Windows – Unexpected Authorization Issues in Windows appeared first on FLUX:: Immersive.

A refund must be requested from, and authorized by, our customer service team within 14 days as per above.

When a refund request is approved, an iLok license surrender process will be initiated, which must be completed before the refund will be processed.

For subscription plans we do not refund a started currently ongoing term, or terms that have already ended.

Apply for a refund request

The post How do I cancel a purchase? appeared first on FLUX:: Immersive.

Some DAWs (e.g. Motu Digital Performer) require a full snapshot of the plug-in in order to list the parameters correctly.

Consult the DAW user manual to find out the procedure for a plug-in re-scan, this procedure may be necessary to perform in DAWs using the AU as well as the VST versions of our software.

The post VST – Automation parameters not accessible appeared first on FLUX:: Immersive.