cancel Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/cancel/ FLUX:: Immersive Thu, 25 May 2023 09:53:43 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://www.flux.audio/wp-content/uploads/2017/08/132.png cancel Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/cancel/ 32 32 164167279 How do I cancel a purchase? https://www.flux.audio/knowledge-base/how-do-i-cancel-a-purchase/ Mon, 07 Dec 2020 10:52:22 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15902 If for some reason you are not satisfied with your purchase, you have 14 days from the date the order was paid in full, to request a refund. A refund must be requested from, and authorized by, our customer service team within 14 days as per above. When a refund request is approved, an iLok […]

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]]> If for some reason you are not satisfied with your purchase, you have 14 days from the date the order was paid in full, to request a refund.

A refund must be requested from, and authorized by, our customer service team within 14 days as per above.

When a refund request is approved, an iLok license surrender process will be initiated, which must be completed before the refund will be processed.

For subscription plans we do not refund a started currently ongoing term, or terms that have already ended.

Apply for a refund request

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]]> 15902 How do I cancel my subscription plan? https://www.flux.audio/knowledge-base/how-do-i-cancel-my-subscription-plan/ Mon, 07 Dec 2020 10:42:34 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15895 Subscription plans are automatically renewed according to the plan, and the renewal will be alerted in an email 14 days prior to the renewal date, with the option to cancel the plan. You can access your subscription plan in your Flux:: user account Subscriptions Section, where you can administer and cancel your subscription plan. When […]

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]]> Subscription plans are automatically renewed according to the plan, and the renewal will be alerted in an email 14 days prior to the renewal date, with the option to cancel the plan.

You can access your subscription plan in your Flux:: user account Subscriptions Section, where you can administer and cancel your subscription plan.

When cancelling a subscription plan, this will be effectuated at the end of the commitment period.

  • Monthly – At the end of the 30-day period
  • Annual Monthly – At the end of the last 30-day period
  • Annual – At the end of the 360-day period

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