purchase Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/purchase/ FLUX:: Immersive Thu, 25 May 2023 09:57:55 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://www.flux.audio/wp-content/uploads/2017/08/132.png purchase Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/purchase/ 32 32 164167279 Where do I find the invoice for my purchase? https://www.flux.audio/knowledge-base/where-do-i-find-the-invoice-for-my-purchase/ Mon, 07 Dec 2020 10:55:52 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15906 You find your invoice, and all order history with corresponding invoices, in the order history section in your FLUX:: user account. FLUX:: User Account Order History Section

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]]> You find your invoice, and all order history with corresponding invoices, in the order history section in your FLUX:: user account.

FLUX:: User Account Order History Section

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]]> 15906 How do I cancel a purchase? https://www.flux.audio/knowledge-base/how-do-i-cancel-a-purchase/ Mon, 07 Dec 2020 10:52:22 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15902 If for some reason you are not satisfied with your purchase, you have 14 days from the date the order was paid in full, to request a refund. A refund must be requested from, and authorized by, our customer service team within 14 days as per above. When a refund request is approved, an iLok […]

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]]> If for some reason you are not satisfied with your purchase, you have 14 days from the date the order was paid in full, to request a refund.

A refund must be requested from, and authorized by, our customer service team within 14 days as per above.

When a refund request is approved, an iLok license surrender process will be initiated, which must be completed before the refund will be processed.

For subscription plans we do not refund a started currently ongoing term, or terms that have already ended.

Apply for a refund request

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]]> 15902 Is the FLUX:: EDU purchase program valid for subscription licensing? https://www.flux.audio/knowledge-base/is-the-flux-edu-purchase-program-valid-for-subscription-licensing/ Mon, 07 Dec 2020 10:50:12 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15900 In the FLUX:: Online Store we offer a 50% discount for all students, teachers, professors, and personnel at universities and other institutions of higher education, on all our products including the subscription licensing plans. The discount is always based on the product’s standard MSRP, any other discounts or promotions will not be taken into account. […]

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]]> In the FLUX:: Online Store we offer a 50% discount for all students, teachers, professors, and personnel at universities and other institutions of higher education, on all our products including the subscription licensing plans.

The discount is always based on the product’s standard MSRP, any other discounts or promotions will not be taken into account.

To apply for the EDU purchase program, simply follow the instructions here.

Flux:: EDU Purchase Program

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