order Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/order/ FLUX:: Immersive Thu, 25 May 2023 10:00:40 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://www.flux.audio/wp-content/uploads/2017/08/132.png order Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/order/ 32 32 164167279 How to transcode HOA in SPAT Revolution? https://www.flux.audio/knowledge-base/hoa-transcoding-method-a-quick-startup/ Tue, 08 Dec 2020 15:15:57 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=16032 Transcoding is an important part of the Ambisonic workflow. It allows you to monitor our work on almost all possible speaker arrangements. There are two types of transcoding blocks into SPAT Revolution: SPAT Revolution offers different methods of transcoding. To access these settings, just select an input transcoder or an output transcoder item on the […]

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]]> Transcoding is an important part of the Ambisonic workflow. It allows you to monitor our work on almost all possible speaker arrangements.

There are two types of transcoding blocks into SPAT Revolution:

  • Input transcoder: it allows to transcode HOA or A-Format inputs into channel-based sources, in order to spatialize them into a room.
  • Master transcoder: it allows you to transcode HOA inputs into your monitoring speakers setup.

SPAT Revolution offers different methods of transcoding. To access these settings, just select an input transcoder or an output transcoder item on the Setup page.

You’ll find all details concerning the transcoding parameter in SPAT Revolution documentation – Ambisonic transcoding.

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]]> 16032 Multichannel processing (Surround in 5.1, 7.1, etc…) https://www.flux.audio/knowledge-base/multichannel-processing-surround-in-5-1-7-1-etc/ Tue, 08 Dec 2020 14:05:18 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15984 Most of the FLUX:: plugins supports up to 8 channels input and output, with some of the plugins supporting up to 10 channel and Dolby Atmos, or 16 channels for third-order ambisonics tracks. Specific information for a certain product is found under specifications on the product page for the actual concerned product. FLUX:: Products Page

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]]> Most of the FLUX:: plugins supports up to 8 channels input and output, with some of the plugins supporting up to 10 channel and Dolby Atmos, or 16 channels for third-order ambisonics tracks.

Specific information for a certain product is found under specifications on the product page for the actual concerned product.

FLUX:: Products Page

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]]> 15984 I have completed my purchase but not received any license on my iLok account? https://www.flux.audio/knowledge-base/i-have-completed-my-purchase-but-not-received-any-license-on-my-ilok-account/ Mon, 07 Dec 2020 10:57:06 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15908 Your iLok license is deposited when the transaction is completed, normally your license should be available in your iLok license manager after a couple of minutes, unfortunately sometimes the nature of internet and network may be in play, so please allow up to 30 minutes for the license to show up. iLok License Manager – […]

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]]> Your iLok license is deposited when the transaction is completed, normally your license should be available in your iLok license manager after a couple of minutes, unfortunately sometimes the nature of internet and network may be in play, so please allow up to 30 minutes for the license to show up.

iLok License Manager – Quick Guide

If you still have not received your license after 30 minutes, please check your order in the order history section in your FLUX:: user account and verify that the transaction is paid in full and completed.

FLUX:: User Account Order History Section

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]]> 15908 Where do I find the invoice for my purchase? https://www.flux.audio/knowledge-base/where-do-i-find-the-invoice-for-my-purchase/ Mon, 07 Dec 2020 10:55:52 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15906 You find your invoice, and all order history with corresponding invoices, in the order history section in your FLUX:: user account. FLUX:: User Account Order History Section

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]]> You find your invoice, and all order history with corresponding invoices, in the order history section in your FLUX:: user account.

FLUX:: User Account Order History Section

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]]> 15906 How do I cancel a purchase? https://www.flux.audio/knowledge-base/how-do-i-cancel-a-purchase/ Mon, 07 Dec 2020 10:52:22 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15902 If for some reason you are not satisfied with your purchase, you have 14 days from the date the order was paid in full, to request a refund. A refund must be requested from, and authorized by, our customer service team within 14 days as per above. When a refund request is approved, an iLok […]

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]]> If for some reason you are not satisfied with your purchase, you have 14 days from the date the order was paid in full, to request a refund.

A refund must be requested from, and authorized by, our customer service team within 14 days as per above.

When a refund request is approved, an iLok license surrender process will be initiated, which must be completed before the refund will be processed.

For subscription plans we do not refund a started currently ongoing term, or terms that have already ended.

Apply for a refund request

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