return licence Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/return-licence/ FLUX:: Immersive Thu, 25 May 2023 14:38:32 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://www.flux.audio/wp-content/uploads/2017/08/132.png return licence Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/return-licence/ 32 32 164167279 Refunds / Cancel licenses https://www.flux.audio/knowledge-base/refunds-cancel-licenses/ Tue, 08 Dec 2020 10:03:00 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15935 When a product license is downloaded to your iLok user account and activated, the license can’t be cancelled or refunded. If a license was sent to an iLok account and is still pending for activation in your iLok account, and a reclamation or a refund should be in question, please do not download the license […]

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]]> When a product license is downloaded to your iLok user account and activated, the license can’t be cancelled or refunded.

If a license was sent to an iLok account and is still pending for activation in your iLok account, and a reclamation or a refund should be in question, please do not download the license to your iLok user account or iLok USB key, instead, contact your dealer and request a refund.

The dealer must then contact the FLUX:: distributor in your country – PLEASE DO NOT contact FLUX:: directly.

If you have purchased your software in the FLUX:: online store, you may file a demand for a refund within ten days of your finalized purchase. To do this, please contact FLUX:: support directly.

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