error Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/error/ FLUX:: Immersive Fri, 12 May 2023 17:14:55 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://www.flux.audio/wp-content/uploads/2017/08/132.png error Archives - FLUX:: Immersive https://www.flux.audio/knowledge-base/tag/error/ 32 32 164167279 Local Audio Path – Solve sync issues https://www.flux.audio/knowledge-base/local-audio-path-solve-sync-issues/ Tue, 08 Dec 2020 15:07:46 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=16028 When experiencing sync issues in SPAT Revolution using Local Audio Path, the sync indicator in the bottom left corner turns to red and displays “sync error”. It may result in clicks, noises, and/or loss of sound. If you encounter such an issue, please follow the guidelines described in this section of the SPAT Revolution user manual: Troubleshooting – Sync […]

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]]> When experiencing sync issues in SPAT Revolution using Local Audio Path, the sync indicator in the bottom left corner turns to red and displays “sync error”. It may result in clicks, noises, and/or loss of sound.

If you encounter such an issue, please follow the guidelines described in this section of the SPAT Revolution user manual:

Troubleshooting – Sync issues with LAP

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]]> 16028 Windows – FLUX:: Center corrupted .cab file error (Windows only) https://www.flux.audio/knowledge-base/windows-flux-center-corrupted-cab-file-error-windows-only/ Tue, 08 Dec 2020 14:37:50 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=16014 Windows Only (any version) If you experience corrupted .cab file errors or if you’re getting error messages regarding, or are having problems with, expired or non-updated certificates (if you for instance are working on a computer that doesn’t have an internet connection and doesn’t get regular Windows updates), then you will need to download and […]

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]]> Windows Only (any version)

If you experience corrupted .cab file errors or if you’re getting error messages regarding, or are having problems with, expired or non-updated certificates (if you for instance are working on a computer that doesn’t have an internet connection and doesn’t get regular Windows updates), then you will need to download and install this certificate updater to make the Flux:: Center installer working.

Download and install the certificate updater, then re-install the latest version of Flux:: Center, which should fix these issues.

Windows Certificate Updater

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]]> 16014 macOS – Authorization error in macOS – License Verification Error License missing its DBInfo https://www.flux.audio/knowledge-base/macos-authorization-error-in-macos-license-verification-error-license-missing-its-dbinfo/ Tue, 08 Dec 2020 14:23:10 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=16001 After a Time Machine file restores in macOS you may encounter this activation error, even if the license is properly activated in the iLok License Manager software. How to fix this: You MUST first be logged in as a user with administrator access, (if you only have one user/login on your Mac, then your account […]

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]]> After a Time Machine file restores in macOS you may encounter this activation error, even if the license is properly activated in the iLok License Manager software.

How to fix this:

You MUST first be logged in as a user with administrator access, (if you only have one user/login on your Mac, then your account will have administrator access).

Open a macOS terminal:

/Applications/Utilities/Terminal.app

then copy this command into the command line and press Return:

sudo /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/Resources/licensed_unload.sh

You will now be prompted to enter your macOS current user session.

This should activate your product license properly and fix the problem.

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]]> 16001 “Failed to initialize the graphic engine” error message when loading a product https://www.flux.audio/knowledge-base/failed-to-initialize-the-graphic-engine-error-message-when-loading-a-product/ Tue, 08 Dec 2020 14:16:58 +0000 https://www.flux.audio/?post_type=epkb_post_type_1&p=15995 If you experience that FLUX:: Center is only displaying an empty black window when you start up Center, there may be an issue with a graphic card driver that needs to be updated. Try installing the latest available driver for the graphic card (or chipset), normally found directly on the AMD or NVidia website, and […]

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]]> If you experience that FLUX:: Center is only displaying an empty black window when you start up Center, there may be an issue with a graphic card driver that needs to be updated.

Try installing the latest available driver for the graphic card (or chipset), normally found directly on the AMD or NVidia website, and sometimes on the computer manufacturer’s website (more commonly for laptop and other computers built together with the screen).

The generic graphic driver installed with windows is not supporting OpenGL 2.0, which is required by FLUX:: Center, and by all our software, on both macOS and Windows, as all our software uses advanced 3D-graphics for the graphical user interface, enhancing the usability and the workflow in the software.

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