All other SPAT Revolution customers are offered the 22.09 license as a paid upgrade and can simply log into their account and access the My Upgrade Options section in the FLUX:: user account to access their upgrade offer.

The previous license, now renamed to SPAT Revolution 22.02 in the iLok license manager, can still be used with all software versions up to 22.02.50151.

The 22.09 license upgrade, includes the 22.02 license as well, for backwards compatibility.

The post SPAT Revolution 22.02 license appeared first on FLUX:: Immersive.

• How To create a FLUX:: account
• FLUX:: account Login Page

Request Trial License

If you already have a previous trial license for a specific product, expired or not, on the iLok user account, it will not be possible to request a second trial license for the same product. To request a second trial period, please contact FLUX:: Helpdesk.

• FLUX:: Trial License Page

After the trial license request is submitted, your license should normally be available in your iLok license manager after a couple of minutes, unfortunately sometimes the nature of internet and network may be in play, so please allow up to 30 minutes for the license to show up.

• License Activation, Product Download and Installation

The post Request a Trial License for a product demo appeared first on FLUX:: Immersive.

iLok License Manager – Quick Guide

If you still have not received your license after 30 minutes, please check your order in the order history section in your FLUX:: user account and verify that the transaction is paid in full and completed.

FLUX:: User Account Order History Section

The post I have completed my purchase but not received any license on my iLok account? appeared first on FLUX:: Immersive.

FLUX:: User Account Order History Section

The post Where do I find the invoice for my purchase? appeared first on FLUX:: Immersive.

The exemption, according to EU rules and regulations, is if you represent a VAT registered company located in the EU (excluding France), then you can get a direct VAT exemption by entering your company name and VAT identification number in the respective fields during the purchase checkout.

• Customers purchasing as individuals from the EU will be charged with VAT (20%).
  
  
• Customers with VAT registered companies in the European Union providing a valid VAT number and company postal address during the purchase checkout, may purchase with VAT exemption.
  
  
• Customers from all other countries outside the European Union will not be charged any VAT.

The post European Union intra-community VAT exemption appeared first on FLUX:: Immersive.

A refund must be requested from, and authorized by, our customer service team within 14 days as per above.

When a refund request is approved, an iLok license surrender process will be initiated, which must be completed before the refund will be processed.

For subscription plans we do not refund a started currently ongoing term, or terms that have already ended.

Apply for a refund request

The post How do I cancel a purchase? appeared first on FLUX:: Immersive.

The discount is always based on the product’s standard MSRP, any other discounts or promotions will not be taken into account.

To apply for the EDU purchase program, simply follow the instructions here.

Flux:: EDU Purchase Program

The post Is the FLUX:: EDU purchase program valid for subscription licensing? appeared first on FLUX:: Immersive.

The discount is always based on the product’s standard MSRP, any other discounts or promotions will not be taken into account.

To apply for the EDU purchase program, simply follow the instructions here.

Flux:: EDU Purchase Program

The post How do I apply for your EDU purchase program? appeared first on FLUX:: Immersive.

You can access your subscription plan in your Flux:: user account Subscriptions Section, where you can administer and cancel your subscription plan.

When cancelling a subscription plan, this will be effectuated at the end of the commitment period.

• Monthly – At the end of the 30-day period
  
• Annual Monthly – At the end of the last 30-day period
  
• Annual – At the end of the 360-day period

The post How do I cancel my subscription plan? appeared first on FLUX:: Immersive.

Flux:: Account Login Page

The payment update page can be accessed from the subscriptions section in your user account.

Flux:: Account Subscriptions Page

The payment method available for subscription licensing is payment by credit card, and the accepted credit cards are; Visa, MasterCard, and American Express.

The post How do I update the payment method for my subscription plan? appeared first on FLUX:: Immersive.